Frequently Ask Questions

1. How do I place an order for my pet’s medication?

Simply add the required medication to your cart and follow the checkout process.

2. Are your medications vet approved and safe?

Yes, all medications sold on our site are sourced from reputable manufacturers and approved by licensed veterinarians.

3. How long does delivery take?

Delivery typically takes 1-3 business days within the USA and 2-5 business days Internationally, depending on your location.

4. Do you offer automatic refills for my pet's medication?

Yes, you can set up auto-refills to ensure you never run out of your pet’s essential medications. Simply choose this option during checkout.

5. Can I order medications without a prescription?

No prescription is required to place an order.

6. What if my pet’s medication isn’t available on your website?

If you can’t find a medication, contact our customer service team. We may be able to source it for you or suggest an alternative.

7. How do I track my order?

Once your order is processed and shipped, you’ll receive a tracking number via email. You can use this number to track your package.

8. What is your return policy?

We accept returns on unopened, unused products within 30 days of purchase. Prescription medications, And if you receive a damaged or incorrect product, please contact us immediately for a resolution.

9. What if my pet has a reaction to the medication?

If your pet experiences any adverse reactions, discontinue use immediately and contact your veterinarian. You can also reach out to our customer service team for assistance.

10. What payment methods do you accept?

We accept major credit cards, Bitcoin, PayPal, and other popular payment methods. Your payment information is securely processed and encrypted.

11. Do you offer any discounts or promotions?

We frequently offer special promotions and discounts. check our homepage for current deals or contact us for discount coupon for bulk orders.

12. How do I know if I’m choosing the right product for my pet?

If you’re unsure about which product to choose, our customer service team is available to help guide you. We also recommend consulting with your veterinarian for specific advice.

13. Do you ship to my location?

We ship to all locations within and out of the country Please check our shipping policy for more details.

14. Can I speak with a licensed veterinarian through your site?

While we don’t offer direct consultations with veterinarians, our pharmacy staff is highly knowledgeable and can provide assistance regarding the medications we offer. Always consult your vet for specific medical advice.