Privacy Policy

At Online Pet Pharmacy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in other ways. By using our site, you agree to the practices described below.

1. Information We Collect

We collect various types of information to provide you with a seamless experience on our website and to fulfill your orders. The information collected includes:

1.1 Personal Information

  • Contact Information: Name, email address, mailing address, and phone number.
  • Payment Information: Credit or debit card details, billing address, and other transaction details.
  • Account Information: Username, password, and any preferences saved on your account.

1.2 Non-Personal Information

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on each page, referral URLs, and other browsing activities.

2. How We Use Your Information

Your information is used for various purposes, including:

  • Order Processing: To process and deliver your orders, manage payments, and communicate order status updates.
  • Customer Service: To respond to your inquiries, provide support, and address any issues.
  • Website Improvement: To analyze website usage and make improvements for a better user experience.
  • Marketing: To send you promotional emails, offers, and newsletters (you can opt out at any time).
  • Legal Obligations: To comply with applicable laws and regulations.

3. Information Sharing and Disclosure

We respect your privacy and will not share or sell your personal information to third parties for their marketing purposes. However, we may share information with:

  • Service Providers: Payment processors, shipping companies, and IT service providers who assist us in providing services to you.
  • Legal Authorities: If required by law, we may disclose information to comply with legal obligations or respond to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) encryption to safeguard your data during transactions. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Access and Update Information

You can access, update, or delete your account information by logging into your account or contacting us.

5.2 Opt-Out

If you no longer wish to receive marketing emails from us, you can opt out by following the “unsubscribe” link in our emails or adjusting your preferences in your account settings.

6. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and deliver targeted ads. You can control the use of cookies by adjusting your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies solely to our site, and we are not responsible for the content or privacy practices of third-party sites. We encourage you to read their privacy policies before sharing any information.

8. Children’s Privacy

OnlinePetPharmacy.org does not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@onlinepetpharmacy.org

By continuing to use our site, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting OnlinePetPharmacy.org with your privacy.